About Delivery

* Its always Free Next day delivery with Hammockheaven in UK main land!

Our cut off time is 1 pm, so if you are ordering before that time we can send your order out the very same day!

The free next delivery applies week days - not weekends. If you order on Friday afternoon you will receive your order on Monday.

We also have Saturday Delivery (Cost £20) and Delivery before 10 AM (Cost £15) on week days.

If you want to return something you are welcome to do so, in that case you are responsible for the shipping cost and that we receive the hammock safely. If you want to exchange for another hammock we will send the new hammock out at no extra cost.

We can also send the order to another address than your own. You can just write the card holder address for the card you are paying with and the delivery address where you want it sent when you fill in your details.

You will need to sign for the delivery so if you're not at home to receive you can put a note up for the courier with a phone number, your tracking code and where you want them to put it. It depends on the courier if they think its ok to leave it or if they need your signature.

You will receive the tracking code for your order the evening that the hammocks are sent. You can track it and see when it's out for delivery so you know when you should stay home. You can usually see whether its coming in the morning or afternoon.

If you have entered the wrong adress you will need to phone as immediately so that we can change it. If the hammock gets returned to us because you have given the wrong address you will have to pay to have it sent out a 2nd time, or you can choose to have a refund minus the shipping cost. (£8 for a hammock)


* How do I know its on the way to me?

You will receive the tracking code for your order the evening that the hammocks are sent. You can track it and see when it's out for delivery so you know when you should stay home.
You can usually see whether its coming in the morning or afternoon.

* Prices abroad?

We also deliver abroad. Delivery in Sweden and Germany is free if you order through Hamaca.se and takes 1-4 days. Delivery to France takes about 2-3 days, and the rest of Europe 3-4 days. Rest of the world 5-8 days.

If you are located in the Highlands or Islands, or in Northern Ireland or Southern Ireland, your delivery may take 2-4 working days. Click HERE to see if your post code is one of those affected.

As soon as we have dispatched your order, you will receive an email with a direct link to the couriers website so you can track your delivery.

If you pre-order an item, you will be able to track its progress by clicking on

* Delivery of custom hammocks and hammocks that are out of stock.

The delivery time for custom hammocks is 3-4 weeks. We will email you a tracking code when the hammock is on the way to you. If you order a hammock that is out of stock, we will email you to let you know, and some options. If you want to wait for the hammock you can see the delivery time on our stock page.